At ShallyEcom, we strive to deliver your orders safely, promptly, and in perfect condition. This shipping policy ensures transparency about how we handle, process, and deliver your purchases, so you always know what to expect.
Purpose of Our Shipping Policy
This policy explains the shipping process for products purchased from ShallyEcom.store
, including estimated timelines, charges, tracking, and handling.
Serviceable Locations
India Operations
Currently, we ship to all cities and towns across India. Our goal is to make online shopping accessible and reliable for every Indian customer.
Future Expansion Plans (US & UK)
We are working to expand our services to the United States and the United Kingdom. Details and timelines will be updated as we roll out international shipping.
Order Processing Time
Order Confirmation
After placing an order, you’ll receive a confirmation email or SMS to assure you that your order is being processed.
Order Preparation
Orders are typically processed within 1–2 business days, excluding weekends and public holidays. Our team carefully prepares each package to ensure it reaches you in perfect condition.
Exceptions During Peak Seasons
During high-demand periods like festive sales, processing may take up to 3–4 business days.
Shipping Partners and Methods
Trusted Courier Services
We partner with leading courier companies like Delhivery, Blue Dart, and India Post to ensure safe and timely delivery.
Standard vs. Express Shipping
Currently, we offer Standard Shipping across India. Express shipping options may be introduced in the future.
Estimated Delivery Time
Urban Areas
Deliveries in major cities are usually completed within 3–5 business days after dispatch.
Rural or Remote Locations
Deliveries to remote areas may take 5–8 business days, depending on accessibility.
International Shipping (Coming Soon)
When available, international delivery will be estimated at 7–15 business days.
Order Tracking
Tracking Details via Email/SMS
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the delivery status.
How to Track Orders on Website
You can also track your order through the “My Orders” section on ShallyEcom.store using your order ID.
Packaging Standards
Sustainable Packaging
We are committed to using eco-friendly packaging materials to reduce environmental impact.
Secure Wrapping for Fragile Products
All products are packed securely with multi-layer protection to prevent damage during transit.
Address Accuracy
Please ensure your shipping address is accurate and complete. Incorrect addresses may result in delayed delivery or failed shipments.
Delivery Attempts
Our courier partners will make up to three delivery attempts. If unsuccessful, the package will be returned to us.
Undelivered Orders
Returned orders due to incorrect addresses or missed deliveries may be reshipped after confirming your details. Additional shipping fees may apply.
Shipping Delays
Unexpected events such as strikes, natural disasters, or lockdowns may cause delays. We appreciate your patience during such situations.
Order Cancellation Before Shipping
Orders can be cancelled before they are dispatched. Once shipped, cancellations are not accepted.
Customs and Duties (For Future International Orders)
International buyers will be responsible for any customs duties or import taxes applicable in their country once international shipping starts.
Customer Support for Shipping Queries
For any shipping-related questions, contact admin@shallyecom.store
or use the Contact Us form on our website.
Policy Updates
This shipping policy may be updated periodically. All changes will be reflected on this page.